Piano FAQ's

Quality | Integrity | Experience

How often does my piano need Tuning?

Most pianos require Tuning at least once every 6 to 12months however there are several variables that affect the tuning stability. Here’s a few common conditions that cause a piano to go out of tune quicker or require more regular servicing.

1. Changes in temperature or rapid fluctuations caused by heating or cooling.

2. Lack of regular Piano Tuning or Maintenance.

3. Issues with the loose Tuning Pins, Cracked Bridges or a Split Soundboard.

4. A poor quality piano or a piano in poor condition.

5. Heavy or Intense Usage

6. Movement or transport

It’s also important to note that there are certain environments in which a well tuned piano is more critical (e.g. Recording Studio) not to mention individuals with a desire for tuning perfection.

Do you tune really old pianos?

YES. Many piano tuners refuse to service older pianos (80yrs+) because of the effort required to achieve reasonable tuning stability and a quality end result. At Piano Tuning Melbourne we appreciate that not every piano is going to perform perfectly, but believe that each piano regardless of it’s age or condition deserves to be playing at its best. Our expertise in pianos means that we’re happy to take on the pianos that other tuners fear.

My piano hasn’t been tuned for a long time, will it cost me any extra to get it tuned?

NO, the cost of a standard piano tune is a fixed price HOWEVER a piano that hasn’t been tuned for several years is not always expected to be tuned all the way up to concert pitch in a single tune. In situations where the piano is particularly flat but is required to be tuned to concert pitch a “pitch raise” tune would be needed as well as the standard tune.

Piano Restoration or Repairs Cost?

Cost Of Piano Restorations:

Piano restorations can range from repairing minor mechanical issues through to complete rebuilds. Basic Repairs are often included in the price of a standard piano tuning but for more extensive work here’s a basic guide on price. Restoration Quotes are only provided after detailed inspections and comprehensive consultations are made with our Clients:

Minor Mechanical Repairs: $0 – $240     Minor Body Repairs: $350 – $600

Larger Mechanical Repairs: $250 – $500

Major Restoration: $1,000 – $2500     Major Restoration with Polishing: $2500 – $4,000

Complete Rebuild inc. full Body Restoration: Uprights = $4,500+     Grands = $7,000+

(Please Note: For all Body Repairs & Polishing we outsource this work to specialists polishers)

Does it cost anything to get a Restoration Quote?

Yes. Before we can provide an accurate Restoration Quote, we need to to first schedule a Piano Inspection/Consultation for which we charge our Standard Evaluation Fee. HOWEVER if you go ahead with the Restoration Work, this Fee is FULLY DEDUCTED from the Restoration Cost.

How much is does a Piano Evaluation cost?



How long does it take to tune a piano?

A standard piano tune normally takes an hour to an hour and a half.

What if my piano is a "write-off" or can’t be tuned for some reason?

In some instances a piano may have certain “terminal issues” that would deem it “untunable”, which generally means it would no longer be able to stay in tune for any reasonable length of time. The most common issues that affect the tuning stability are things like; loose tuning pins, splits in the pin-block or bridges, various structural issues with aspects of the frame and/or soundboard. The other reason a piano may be “written off” is because the cost required to repair a piano to “basic working order” far outweighs the estimated worth of the instrument after it’s repairs. In other words, if it’s going to cost $1500 just to get a piano working and you’re still left with a piano that’s only worth $100 then this would be considered a write-off. This kind of assessment is not given lightly, but should your piano fall into this worst case scenario, we charge our minimum “call out fee” to cover our time & travel.

What is "Concert Pitch"?

Concert pitch is a reference point (A440) that every instrument around the world is tuned to. What this means is that if one instrument is played along side another instrument or with a piece of recorded music (CD), they should all sound in tune with one another. Although every piano should ideally be tuned to concert pitch, there are some situations where a piano may be tuned in reference to itself… This means that the piano on it’s own (without any other instrument or music) would sound perfectly tuned even though it’s not at concert pitch.

What is a "Pitch Raise"?

A pitch raise is the tuning process used to dramatically stretch the pitch of a piano when it’s notably “flat”. A piano that’s more than a quarter of a semi-tone (25cents) flat is usually considered to be too flat to achieve tuning stability with a single concert tune. In this situation we provide the option to either simply tune the piano to itself or alternatively bring the piano up to “concert pitch” with a pitch raise (which would cost an extra $120 on top of the standard piano tuning fee).

When do you Schedule Bookings?

The majority of our bookings are scheduled during normal business hours (9am – 5pm Monday to Friday).  We understand that some clients aren’t always available during these times so please contact us and we’ll do our best to arrange an appointment outside these hours that works for you.

Do you Buy or Sell Pianos?

NO. In order to provide unbiased advice to clients that may be looking to purchase, sell, or evaluate a piano, we’ve chosen to remain independent of the “sales” market. With this in mind, we’re always pleased to recommend reputable retailers but prefer to work closely with each client to provide for their individual piano needs. If you’re wondering what a piano is worth, we do provide an Evaluation service with a detailed inspection & report to give a clear idea on a pianos condition and value.

Do you service Digital Pianos, Organs or Keyboards

No, we only service Acoustic Pianos. Contact a local Music retailer for a referral to someone who can help.

Do you Service Pianola or Player Pianos?

Yes, We service Pianola’s but should you require extensive work to the player aspects of the piano we would refer you to a Pianola Specialist.

How much is my Piano really worth?

A clear value can only be ascertained by weighing up several key aspects of your piano… These things require inspection by an experienced Piano Professional with a keen eye and great ear. The best Piano tuner to evaluate your piano is one that is both independent from the local “Piano Retail Market” but also in touch with piano pricing locally and online. Contact us for advice!

Does the age of my Piano affect it’s Value?

Yes, but there is no fixed formula that connects the age of your piano with a specific value. Several factors are considered when valuing the monetary worth of a second-hand piano including condition, quality, tone size, brand etc. A clear rule of thumb is simply that “older” does not equate to “more valuable”… Because unlike a piece of furniture, a piano is only valued on it’s instrument worth (how does it sound, respond and perform etc) and holds no “antique” value. For this reason it’s considered that generally speaking a newer piano would be in better condition and therefore play better and be worth more than it’s older equivalent.

My Piano Brand isn’t showing up... How can I find out when it was made?

Due to the vast number of Pianos manufactured over the past 150 years, we’ve limited our selection to well-known Brands with clear data available from multiple sources. To find out how old your piano is, we suggest you contact your local Piano Tuner who would most likely own a Piano Atlas detailing Piano Dates and Serial Numbers from hundreds of Brands. Failing this, there are several online companies that offer a paid service to supply detailed Piano reports including manufacturers History and the Pianos age.

What if I can’t locate my Pianos Serial Number?

Often serial numbers are well hidden or difficult to read, and in some cases completely missing. Even if you find a serial number, many piano manufactures have little or no info available on when pianos were made. If you’d like to find out more about your piano, we recommend contacting your local Piano Tuner and schedule your next Piano Service. An experienced Piano Tuner can provide excellent insights on the pianos age based on various aspects; the type and style of mechanics used, the body shape and design, the condition of the instrument as well as inscriptions and markings found throughout the piano.

Tips For Buying An Old Piano?

FAQ didn’t solve your problem?

  • Call or SMS


  • Email Us


Suggest a Question